Featured Project
Does reducing stigma increase the take-up of rental assistance?
Subtle language changes in city communications can decrease stigma surrounding the receipt of rental assistance and increase interest in and application requests for city assistance programs.
Featured Project
Does the presentation of information affect residents’ response to government communications?
Residents are more likely to act on government communications that use a formal tone and appearance, in part because formality acts as a signal for credibility and importance.
Featured Project
What predicts policymakers’ decisions to adopt evidence-based strategies?
Organizational inertia may explain why only about 30% of behavioral interventions tested in field experiments end up being adopted by the city department that tested them.
All Projects
How do firefighter perceptions of their role and of the community they serve evolve during their first year on the job?
We piloted sending pulse surveys to new classes of firefighter recruits over their first year on the job to track changes in their perceptions about their job and about the residents they are called to serve.
How do we reduce burnout for 911 dispatchers?
A low-cost program aimed at increasing dispatchers’ perceptions of social support and belonging at work reduced burnout and turnover.
How can we reduce burnout among correctional officers?
A pilot program aimed at increasing feelings of peer support improved officers’ well-being and changed attitudes toward incarcerated people.
Does simplifying application processes improve recruitment efforts in the public sector?
We analyze factors impacting candidate persistence in a large police department’s recruitment and selection process and show that light-touch nudges can cut lengthy hiring times.
Publications
Search our database of peer-reviewed papers, policy briefs, and reports.